To find your email just search your inbox for AFLETE, or the influencer’s name.

Please note we are already working on the following updates

  • Improving login feature and emailing codes
  • Exercise history functioning better
  • Recovering user data for certain accounts
  • Shorter display of workout descriptions
  • Improving exercise / workout completion button
  • Better workout reset feature
  • Improving video-playing and overall UX

Why was I logged out of my account on the Aflete app?

You were logged out due to a major update we released to improve the app. All you will need to do is to visit the App Store or Google Store and make sure you’ve installed the latest version of the app. Once you’ve opened the new app, you will be asked to provide the email address you used when buying your workout guide on the influencer’s website. You will be sent an email with a code via email - once you’ve entered this code on the app you will be logged in.

Where is my login code?

If you cannot find your code please:

  • Check your spam/junk folders to see if the email including the code ended up there
  • Search your inbox for
  • Relaunch the app and try requesting a new code in case the issue was caused by momentarily increased traffic
  • Double-check that you are using the correct email address

If you are still unable to find your code and login, please contact our support team so that we can investigate this further.

What else has changed with this update?

The improved version of the app should be faster. It also offers offline support and allows you to track the reps you have completed. As part of this update, we have also increased our security which is why entering a password in the app will no longer be required. Instead, to access your guide you’ll need to confirm your access to the email address used to purchase it, by entering a code we will send you via email. Please see the question above for more information.

Which email address did I use to purchase my guide?

This would be the email address that you used during checkout on the influencer’s website whose guide you purchased. Shortly after completing your purchase at that time, you would have received an order confirmation email there. To check for this, just search your inbox for AFLETE, or the influencer’s name.

What if I login successfully but cannot see any of my guides?

As long as you’ve registered an email address with us before, the app will allow you to login. However, this doesn’t necessarily mean that you are using the correct login information. Please double-check that the email address you logged in with is the same you used to purchase your guide on the influencer’s website.

What if I don’t have access to the email address I used to purchase my guide?

If that’s the case, you will need to contact our customer support team so that we can assist you with updating your email address. In order to do so, please submit a support ticket here. When completing this form, please select “I can’t log into the app” as the answer to the question “What is your issue regarding?”.

What if the support team cannot rectify my access immediately?

Please note that as we have thousands of users who may be in the same position as you, we might not be able to respond to you instantly. We will be responding to everyone in chronological order and trying our best to resolve issues as quickly as possible - thank you for your patience in advance!

Will I lose my progress, weights or reps?

No, this update should not affect your user data at all. If you are unable to view your user data, this may be due to a technical error on our end. Please allow 24 hours for this to be resolved and, if you are still having problems, contact our support team for assistance from here.