GraceFitUK – Refund Policy

 

 

REFUND AND RETURNS POLICY

This refund policy is for all GraceFitUK products.

  1. DIGITAL PRODUCTS 

There are no refunds on digital products which includes all guides. This is because the content is delivered instantly to the buyer and can be seen by the buyer.

Refunds can only be given in the following circumstances:

1 -If there was a technical issue and the content was never received by the buyer.

2- If the transaction was not a genuine transaction (card fraud etc)

3- If there was a duplicate order or payment.

2.PHYSICAL PRODUCTS 

There are no refunds or exchanges on physical products which includes all resistance bands and barbell pads. This is due to the product being a limited release where all sales are final.

Refunds can only be given in the following circumstances:

1 -If the item was faulty which made it non-functioning.

2- If the transaction was not a genuine transaction (card fraud etc)

3- If there was a duplicate order or payment.

This is in accordance with the GOV UK rules and can be seen here > https://www.gov.uk/online-and-distance-selling-for-businesses

As the items fall under £42 it falls under the exceptions rule.

For any other questions please email team@aflete.com